Privacy Policy | Fly Instantly

This privacy policy applies to all users of the Fly Instantly website and its associated services. It encompasses all interactions, transactions and communications conducted through the Fly Instantly platform.

Types of Information Collected

Personal Information

We collect personal information provided voluntarily by users during the booking process or when contacting us for support. This includes:

Name: Users are required to provide their full name to complete bookings.

Email Address: A valid email address is necessary for communication and sending booking confirmations.

Phone Number: Users may optionally provide their phone number for contact purposes.

Browsing Data: Fly Instantly does not utilise cookies or tracking technologies to collect browsing data from users. We prioritise privacy and do not engage in any form of passive data collection during users' visits to our website.

Google Analytics: We utilise Google Analytics, a web analytics service provided by Google, Inc., to gather anonymous usage data for the purpose of improving our website and services. Google Analytics may collect information such as browser types, device types, and pages visited. However, this data is aggregated and anonymized, providing us with insights into overall website traffic and user behaviour without identifying individual users.

How Information is Collected

Directly from Users: Personal information is collected directly from users when they fill out forms on our website, such as the flight booking form or contact form. Users provide this information voluntarily and knowingly as part of their interaction with Fly Instantly.

Google Analytics: Anonymous data for website analytics is collected automatically by Google Analytics as users navigate through our website. This data is gathered passively and does not require any action on the part of the user. It helps us understand user demographics, preferences, and patterns of interaction with our site.

Purpose of Information Collection

User Authentication: We collect user information such as name, email address and phone number to authenticate users during the booking process. This ensures that only authorized individuals can access and book flights through our platform, enhancing security and preventing fraudulent activities.

Personalization: By gathering user preferences and past booking history, we customize the browsing experience to better suit individual needs. This may include displaying relevant flight options, offering tailored recommendations and providing personalized assistance throughout the booking journey. Our goal is to enhance user satisfaction and streamline the flight booking process.

Service Improvement: Feedback from our users is invaluable for continuously improving our services. We analyze user interactions, suggestions and complaints to identify areas for enhancement. This data-driven approach allows us to address user concerns, optimize website functionality and refine our offerings to better meet the needs of our customers.

Marketing: We utilize user information to deliver targeted marketing communications related to flight bookings, promotions and special offers. By understanding user preferences and travel patterns, we can tailor our marketing efforts to provide relevant and timely information that enhances the overall booking experience. Our aim is to keep users informed about the latest deals and opportunities that match their interests and travel plans.

Data Usage and Sharing

Information Usage: The information collected from users is utilized solely for the purposes outlined above. We do not engage in any secondary or unrelated data processing activities. Users can rest assured that their data is used strictly in accordance with the stated objectives and is not subject to unauthorized or inappropriate use..

Data Sharing: We uphold a strict policy of not sharing user data with third parties. Any information collected remains confidential and is not disclosed to external entities for marketing or other purposes. While flight ticket bookings may be facilitated by third-party companies, user data is not sold or shared with these entities. Our commitment to safeguarding user privacy extends to all aspects of data handling and sharing practices..

User Rights

Access: Users have the right to request access to the personal information we hold about them. Upon request, we will provide details about the specific types of personal data we have collected, the purposes for which it is being used and any third parties with whom it has been shared..

Update: Users can request updates or corrections to their personal information if it is inaccurate, incomplete or outdated. We will promptly review such requests and make the necessary amendments to ensure the data remains accurate and up-to-date..

Deletion: Users have the right to request the deletion of their personal data from our systems. Upon receiving such a request, we will permanently remove all identifiable information associated with the user, unless retention is required by law or for legitimate business purposes..

Security Measures

We take the security of user data seriously and employ industry-standard measures to protect it from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:.

  • Encryption: Data transmission between users and our servers is encrypted using secure protocols to prevent interception by third parties.

  • Access Controls: Access to user data is restricted to authorized personnel who require it for legitimate business purposes.

  • Firewalls and Intrusion Detection Systems: We deploy firewalls and intrusion detection systems to monitor and block unauthorized access attempts.
  • Regular Security Audits: We conduct regular security audits and assessments to identify and address potential vulnerabilities in our systems.

  • Employee Training: Our employees undergo regular training on data security practices and procedures to ensure compliance with privacy regulations and best practices.

Data Retention

We retain user data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. The specific retention periods may vary depending on the nature of the data and the purposes for which it is processed. Once data is no longer needed, we securely dispose of it in accordance with our data retention policies and procedures.

Cookies and Tracking Technologies

Fly Instantly prioritises user privacy, which is why we do not utilise cookies or tracking technologies on our website. By abstaining from these methods, we ensure that users can browse our platform without concerns about their online activities being monitored or recorded.

Third-Party Links

While navigating our website, users may encounter links to third-party websites. It's important to note that we do not control the privacy practices or content of these external sites. Therefore, we encourage users to review the privacy policies of any third-party sites they visit via links on our platform to understand how their information may be collected and used.

Children's Privacy

Fly Instantly recognize the importance of protecting the privacy of children online. We do not knowingly collect or solicit personal information from children under the age of 13 without verifiable parental consent. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to promptly delete that information from our records.

Parents and guardians play a crucial role in overseeing their children's online activities and ensuring their privacy and safety. We encourage parents and guardians to actively monitor and supervise their children's online interactions and to teach them about privacy and security practices.

If you believe that we may have inadvertently collected personal information from a child under 13 without parental consent, please contact us immediately at [email protected], and we will take appropriate steps to address the situation.

By incorporating measures to protect children's privacy, Fly Instantly aims to create a safe and secure online environment for users of all ages. We are committed to complying with applicable children's privacy laws and regulations and to continuously improving our practices to safeguard the privacy and well-being of children online.

Legal Compliance

Fly Instantly are dedicated to upholding the highest standards of data privacy and security. In accordance with this commitment, our privacy policy adheres rigorously to a variety of prominent data privacy regulations, ensuring that user information is safeguarded and privacy rights are upheld.

General Data Protection Regulation (GDPR): The GDPR is a comprehensive data protection law that governs the processing of personal data of individuals within the European Union (EU) and the European Economic Area (EEA). Fly Instantly complies fully with the GDPR's requirements, including principles related to lawful processing, transparency, data minimization and the rights of data subjects.

California Consumer Privacy Act (CCPA): The CCPA is a landmark privacy law in California that grants consumers various rights regarding their personal information. Fly Instantly recognizes and respects the rights afforded to consumers under the CCPA, including the right to access, delete and opt-out of the sale of personal information.

California Online Privacy Protection Act (CalOPPA): CalOPPA is a California state law that requires operators of commercial websites and online services that collect personal information from California residents to conspicuously post a privacy policy. Fly Instantly complies with CalOPPA by maintaining a transparent and accessible privacy policy that outlines our data handling practices.

Virginia Consumer Data Protection Act (CDPA):

The CDPA is a comprehensive data privacy law in the state of Virginia that imposes obligations on certain businesses regarding the processing of personal data of Virginia residents. Fly Instantly ensures compliance with the CDPA's requirements, including data protection principles, consumer rights and accountability measures.

Personal Information Protection and Electronic Documents Act (PIPEDA): PIPEDA is a federal privacy law in Canada that regulates the collection, use and disclosure of personal information by private sector organizations. Fly Instantly respects the privacy rights of Canadian individuals under PIPEDA and ensures that our data handling practices are consistent with its principles.

Our adherence to these prominent data privacy regulations underscores our unwavering commitment to protecting user privacy and maintaining the highest standards of data protection. By complying with these laws, Fly Instantly aims to instill trust and confidence in our users, ensuring that their personal information is handled with the utmost care and respect for their privacy rights.

Updates to the Policy

To maintain transparency and compliance with evolving privacy standards, our privacy policy may undergo periodic updates. Any modifications to the policy will be promptly reflected on this page, accompanied by the date of the last update. We recommend that users revisit this policy periodically to stay informed about any changes that may affect their privacy rights and obligations.

Contact Information

For inquiries, concerns, or requests related to our privacy policy or the handling of personal information, users can reach out to us via email at [email protected]. We are committed to addressing user queries promptly and ensuring that their privacy concerns are effectively addressed.

Get Response Instantly

With our commitment to responsiveness, you can trust that your needs will be addressed swiftly and professionally, ensuring a seamless and hassle-free experience from start to finish

Booking Enquiry

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Customer Support

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